Communication & Messaging

WhatsApp Integration

Connect with customers where they already are. Send and receive WhatsApp messages directly from your CRM, automate follow-ups, and manage conversations — all through the WhatsApp Business API.

Direct CRM Integration

Send and receive WhatsApp messages without leaving AmanaHub. Every conversation is linked to the contact record with full history.

Message Templates

Use pre-approved WhatsApp Business templates for marketing, reminders, and updates. Reach contacts even outside the 24-hour messaging window.

Automated Follow-Ups

Include WhatsApp messages in your automated follow-up sequences. Send a check-in via WhatsApp on Day 3, an email on Day 5, and a call task on Day 7.

Delivery Status Tracking

Track message delivery, read receipts, and response status in real time. Know exactly when your messages are received and opened.

Media Support

Send images, documents, and location pins through WhatsApp. Share product catalogs, invoices, or meeting locations directly in the conversation.

Multi-Language Messaging

Communicate in Arabic, English, French, and more. WhatsApp is the preferred channel for business in the Gulf, Southeast Asia, and Africa.

Product screenshot coming soon

WhatsApp is how we communicate with 90% of our clients. Having it integrated directly into our CRM with automated templates saved us from switching between apps constantly.
Omar Suleiman
Managing Director, Ummah Tech — London, UK

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