Privacy Policy

1. Introduction

AmanaHub ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform. The concept of amana (trust) is central to our values, and we treat your data with the utmost care and responsibility.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, password, and company details when you register.
• CRM Data: Contacts, deals, invoices, tasks, projects, and other business data you enter into the platform.
• Usage Data: How you interact with our platform, including pages visited, features used, and session duration.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Communication Data: Emails, WhatsApp messages, and call logs processed through our integrations.

3. How We Use Your Information

• To provide and maintain the AmanaHub platform and its features.
• To process your transactions and manage your account.
• To send you service-related notifications and updates.
• To provide customer support and respond to your requests.
• To improve our platform through analytics and usage patterns.
• To ensure security and prevent fraud or unauthorized access.

4. Data Security

We implement industry-standard security measures to protect your data, including: TLS/SSL encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls and authentication, regular security audits and vulnerability assessments, rate limiting and security headers (HSTS, CSP, X-Frame-Options), and CORS policies to prevent unauthorized cross-origin requests.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with: service providers who assist in operating our platform (hosting, email delivery, payment processing), and when required by law or to protect our legal rights. All third-party providers are bound by strict data protection agreements.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you cancel your subscription, your data remains accessible for 30 days. After that, it is permanently deleted from our systems. You can request immediate data deletion at any time by contacting us.

7. Your Rights

You have the right to:

• Access and download your personal data.
• Correct or update inaccurate information.
• Delete your account and all associated data.
• Object to or restrict certain data processing activities.
• Export your data in a portable format (CSV/Excel).

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@amanahub.com.